Exhibits
- Approved by
- Panaversity ·
These exhibits hold the details behind the story. Read them when a story page points here.
About this case, in full
- The story is fiction. The firm, the client, the bank, the people, the figures and the times are made up.
- The product facts were checked. What each part of Claude can do comes from Anthropic's help pages, checked in November 2026 for this case and for the earlier sections it builds on. Each fact has a note with its source.
- The joining was not replayed. Nobody ran this exact setup on a Team plan for this case. The run times (25 minutes, 6 minutes) and the line counts are illustrative. The practical run sheet says how to test it.1
- Eight things the story assumes. A chat in a project can read a connected drive, and save a file there. It runs the matching as a program on the cloud computer.2 A run updates existing artifacts when it is given their links.3 Three people on a Team plan can share one project, one skill and the four pieces. The worker in Slack can run one more routine, as it does in Case 3, and read the latest run note in the drive.4 A sheet can hold the month's 6,800 lines. The lab's free path works as written. The run sheet tests each one.
- The matching rule is simplified. Real matching also uses reference numbers, payment types and names, and treats every unclear pair as a question for a person.
- It is not accounting advice. A real bank reconciliation, and a real promise to a lender, have more detail than one figure. A real bank would usually date a returned check in October, the day it came back. The story dates it September 30 to keep the sums simple. And a real promise to a lender is usually tested in a more detailed way than one adjusted bank balance. The $195,000.00 rule here is made up for the case.
Exhibit 1: Where the earlier sections appear in this case
| In this case | You learned it in |
|---|---|
| Handing over a whole job, and checking what comes back | The New Way of Working |
| A folder on a computer, read through the desktop app | Set up the apps |
| The temporary computer in the cloud | Where the work happens and Why the borrowed desk gets cleared |
| Connected apps and skills | Claude 2.0: conversations and artifacts |
| Scheduled tasks | Work that runs while you sleep |
| Permissions, not words | Staying safe |
| Projects (the classic kind) | Docs |
| The sheet, the doc, the deck and the design | Build Something |
| A worker in Slack with its own name | Case 3 |
Exhibit 2: The setup, part by part
| Part | What it holds | Where it lasts | Plan |
|---|---|---|---|
| The project, "Lakeshore month-end" | The client's rules, three files from Dana, the links of the four pieces. It uses the shared drive, the only connected app Nisha turned on for the firm.5 | In the firm's Claude account | Every plan. Free allows five projects.6 |
| Sana's skill | The memo method: READY, NOT READY, unrecorded items | In Claude's settings | Every plan, with code execution turned on7 |
| The shared drive, connected | The bank's lines, the ledger, the matched list, the run notes | In the drive | A connected app |
| Hamza's folder | Dana's three files, before they were copied to the project, and the bank's statement for Hamza's own tests | On his computer | Needs a paid plan and the desktop app |
| The borrowed desk | Nothing. It runs the matching program and is cleared.2 | Nowhere | |
| The four artifacts | The sheet, the memo, the slides, the cover | In the firm's Claude account | Docs, slides and designs on every plan. Sheets need a paid plan.8 |
| The routine (a scheduled task) | One instruction, and a time | With the worker in Slack, in the firm's channel4 | Claude in Slack is on Team and Enterprise plans.9 In Claude itself, scheduled tasks need a paid plan.10 |
Exhibit 3: The project's instructions
Lakeshore month-end. You prepare the month-end pack for Lakeshore Supply, Cleveland. The pack is for Lakeshore's bank.
Files. The month's bank lines and ledger are in the shared drive, in
Lakeshore/and then the month, for example2027-09. Use the newest bank file. If it was downloaded more than a day ago, stop and say so. The bank's letter and the layout the bank wants are in this project's files.Method. Match each bank line to a ledger line with the same amount and a date no more than five days apart. Use the name or check number too, where there is one. If a bank line could match more than one ledger line, pair it with one, and list the pair under Needs a look. List every line that has no match. Work out reconciled cash: the bank's closing balance, plus deposits the bank has not shown yet, minus checks the bank has not paid yet. Save the matched list to the month's folder.
The pack. Update these four pieces, and do not make new ones: the sheet [link], the memo [link], the slides [link], the cover [link]. Write the memo with the month-end memo skill. Slide 2 shows reconciled cash and the bank's minimum, side by side. The bank's minimum is $195,000.00.
Run note. After every run, save a note to the month's folder: the files you read, the number of lines matched, the lines left over, reconciled cash, and the pieces you updated. If this is not the first run for the month, say what changed.
Never. Never send anything to anyone. Never change a file in the drive that you did not make. If the bank and the books do not agree, say so in the first line. Nisha or Sana approves every pack before it leaves the firm.
Two sentences were added during the week: the one about slide 2, on Tuesday, and the one about the age of the bank file, on Friday.
Exhibit 4: Sana's skill
Month-end memo. Use this when asked for a month-end memo.
- The first line is the status. Write READY when reconciled cash agrees with the cash balance in the ledger and nothing is unrecorded. Write NOT READY when anything is unrecorded.
- A timing item is in the ledger and not yet at the bank: a deposit the bank has not shown yet, or a check it has not paid yet. Count them. Do not list them unless asked.
- An unrecorded item is at the bank and not in the ledger: a returned check, a bank fee the company has not entered yet, a payment nobody entered. List each one directly under the status, with its date and amount.
- Then give reconciled cash, and how far it is above or below any minimum the client must keep.
- Never write that the books are correct. Write what was compared, and what agreed.
Exhibit 5: The request and the run note
The request, Tuesday, 10:05 a.m.
"Prepare the September 2027 month-end pack."
The run note, Tuesday, 10:30 a.m. (illustrative)
| Files read | Bank lines, downloaded October 1. Ledger, downloaded October 1. |
| Lines | 3,395 bank lines, 3,404 ledger lines |
| Matched | 3,395 pairs |
| Left over | 9 ledger lines: 2 deposits, $6,120.00, and 7 checks, $9,300.00 |
| Needs a look | 2 pairs with the same amount on the same day. Hamza confirmed them by hand. |
| Reconciled cash | $198,300.00. Agrees with the ledger. |
| Status | READY |
| Pieces updated | The sheet, the memo, the slides, the cover |
The run note, Wednesday, 10:00 a.m. (illustrative)
| Files read | Bank lines, downloaded October 6. Ledger, downloaded October 1. |
| Lines | 3,396 bank lines, 3,404 ledger lines |
| Matched | 3,395 pairs |
| Left over | 9 ledger lines, as before. 1 bank line: a returned check, Erie Street Diner, $3,450.00, dated September 30. |
| Reconciled cash | $194,850.00. The ledger says $198,300.00. |
| Status | NOT READY, 1 unrecorded item |
| Pieces updated | The sheet, the memo, the slides, the cover |
| Changed since the last run | The bank's closing balance fell by $3,450.00. Reconciled cash fell by $3,450.00. |
Exhibit 6: Two runs
| Tuesday's run | Wednesday's run | |
|---|---|---|
| Bank's closing balance | $201,480.00 | $198,030.00 |
| Add: deposits the bank has not shown yet | $6,120.00 | $6,120.00 |
| Subtract: checks the bank has not paid yet | $9,300.00 | $9,300.00 |
| Reconciled cash | $198,300.00 | $194,850.00 |
| The bank's minimum | $195,000.00 | $195,000.00 |
| Above or below the minimum | $3,300.00 above | $150.00 below |
| Status | READY | NOT READY, 1 unrecorded item |
| Approved by | Nisha, 4:10 p.m. | Sana, 11:15 a.m. |
| Sent to Dana | 4:25 p.m. | 11:30 a.m., "this replaces Tuesday's pack" |
Exhibit 7: The week
Cleveland is nine hours behind Karachi in October.
| When, in Karachi | In Cleveland | What happened |
|---|---|---|
| Fri, Oct 1, 4:00 p.m. | 7:00 a.m. | The worker downloads September's bank lines, as it does every Friday |
| Mon, Oct 4, afternoon | early morning | The firm builds the setup |
| Tue, Oct 5, 10:05 a.m. | 1:05 a.m. | Hamza's request. The run ends at 10:30 a.m. |
| Tue, 2:00 p.m. | 5:00 a.m. | Sana's review. One rule is added, and the job runs again. |
| Tue, 4:10 p.m. | 7:10 a.m. | Nisha approves $198,300.00 |
| Tue, 4:25 p.m. | 7:25 a.m. | The pack goes to Dana |
| Wed, Oct 6, 9:00 a.m. | midnight | The morning check reports the returned check |
| Wed, 9:40 a.m. | 12:40 a.m. | The second run. It ends at 10:00 a.m. |
| Wed, 11:15 a.m. | 2:15 a.m. | Sana approves $194,850.00 |
| Wed, 11:30 a.m. | 2:30 a.m. | The new pack goes to Dana |
| Wed, 5:00 p.m. | 8:00 a.m. | Dana reads it, and later calls her bank |
| Thu, Oct 7, 7:00 p.m. | 10:00 a.m. | Dana meets her bank, with one pack |
| Fri, Oct 8, 6:00 p.m. | 9:00 a.m. | Walter Brennan calls Nisha |
Exhibit 8: By hand, and with the setup
All times are illustrative.
| By hand | With the setup | |
|---|---|---|
| Download the files | 1 hour | The worker does it |
| Match about 3,400 lines | 8 hours | Part of a 25-minute run |
| Work out the figure | 1 hour | Part of the run |
| Write the memo | 2 hours | Part of the run |
| Make the slides and the cover | 2 hours | Part of the run |
| Check and review | 3 hours | Hamza 1 hour, Sana 45 minutes |
| Approve | 15 minutes | 15 minutes |
| People's time each month | About 17 hours | About 2 hours |
| Built once | Nothing | About 6 hours: three people, one afternoon |
| A late change | Most of a day | A second run, and about an hour of checking |
Exhibit 9: Hamza's four tests
None of them uses Claude.
| Test | How | What it can miss |
|---|---|---|
| The arithmetic | A calculator, three lines | A wrong closing balance. On Tuesday Hamza took it from Claude's run note, not from the bank's statement, and missed the returned check. From now on, he compares the two first. |
| The matching | Twenty pairs, chosen at random, read against the bank's own file | A wrong pair among the other 3,375 |
| The leftovers | Every leftover line, found in the ledger | A line the program wrongly matched, so that it is not left over |
| The pieces | Open the sheet, the memo and slide 2. Do they say the same? | A figure in a place he did not open |
Exhibit 10: A document editor and a workplace
| A document editor, with AI help (Google's, or Claude's own docs) | The firm's setup | |
|---|---|---|
| Good for | Writing and editing a document together | A job that starts with files and ends with documents |
| Where the work starts | When a person brings the figure | At the bank's file |
| Who does the matching | A person, perhaps with AI help in a spreadsheet | Claude, with a program on a borrowed desk |
| Where the rules are | In people's heads, or pasted each time | In the project and the skill |
| Next month | Start again | Run it again |
| A late change | Fix each file by hand | Run it again |
| History of a document | Google's editors keep a version history11 | Sheets have one, and the Docs page speaks of one.12,13 Anthropic's pages describe none for decks.14 |
| Who is responsible | People | People |
This table is fair only if you read it both ways. A firm can also build a job like this around other tools. We did not test Google's AI features for this case. The point is not which editor is better. It is the difference between a place to write and a setup that does the job.
Exhibit 11: Three answers for the owner
All figures are made up. Twenty packs a month: four companies, each with one month-end pack and four weekly packs.
| 1. Charge for the hours | 2. Charge for the pack | 3. Charge for the service | |
|---|---|---|---|
| The price | About $110.00 a month-end pack and $40.00 a weekly pack | $900.00 a month-end pack and $1,500.00 a month for the weekly work | About $1,200.00 a month for each company |
| For each company, each month | $270.00 | $2,400.00 | $1,200.00 |
| For all four, each month | $1,080.00 | $9,600.00 | $4,800.00 |
| Today, for Lakeshore alone | $2,400.00 | $2,400.00 | $2,400.00 |
| What the client pays for | People's time | A checked pack with a name on it | The packs, the morning check and corrections |
| Good for the client | Cheap, and easy to understand | A fixed price for a result | One fee, and no bill for a bad month |
| Risk for the firm | It earns less each time it gets better. Nobody pays for building the setup. | It must explain what the name is worth | It must decide how many clients three people can answer for |
| What it still trusts | That hours measure the work | That the client values the tests | That bad months are rare |
And the line Nisha drew, for how far a task may run alone.
| The setup may | A person must | |
|---|---|---|
| Prepare only | Read, match, build, post "ready for review" | Check, approve, send |
| Send if READY | Also send, when the status is READY and the figure is above the minimum | Review every NOT READY pack, and a sample of the others |
| Send always | Prepare and send every pack | Read what went out, afterward |
Exhibit 12: Before you trust a setup
- Can you say what each part is for? One line for each: the project, the skill, the files, the schedule, the artifacts.
- Where does each file live, and which jobs can reach it? A job that must run without you cannot rely on a folder on your computer: it can be read only while the desktop app is open.
- What lasts after the desk is cleared? The method, the matched list and the run note must be saved somewhere else.
- Which rules are sentences, and which are settings? For example, which connected apps are turned on is a setting. A sentence asks. A setting stops. Know which rules have only a sentence.
- Does every run update the same pieces? Give the run their links, and check that it did not make new ones.
- Do the pieces agree? No piece reads another.15 Open each one.
- Who checks, and without what? At least one check must not use the AI.
- Who approves, by name, and what does the approval name? The pack and its figure.
- What does the morning check do when it finds something? Reports, and changes nothing, is the safe answer.
- How many times has it run? A setup that has run three times has not been tested by a strange month yet.
- Who may change the method, and who reviews the change? The instructions and the skill are the method. Keep a record of each change: who made it, when, and who agreed. 15.3 GitHub and the pull request shows one way.
Exhibit 13: Claude and ChatGPT side by side
Lakeshore works in ChatGPT. The same setup can be built there.
| The need | In Claude | In ChatGPT |
|---|---|---|
| Rules for one piece of work | A project's instructions6 | A project's instructions16 |
| A method | A skill | A skill, called with @ and its name |
| Files on your computer | A folder, through the desktop app | Source folders, through the desktop app |
| Connected apps | Connectors | Plugins |
| Work at a set time | A scheduled task,10 or a routine in Claude in Slack | A scheduled task17 |
| The result | Artifacts: a sheet, a doc, a deck, a design | Its own tools for the same jobs, as Build Something shows |
The ChatGPT names come from ChatGPT 2.0, Set up the apps and Build Something. The names differ, and so do the plans that include each part. The four rules in The case at a glance are the same.
Sources
- The practical run sheet says how to run the exercise and record it. It has not yet been run.↑
- As verified on November 9, 2026, Anthropic says that in cloud sessions "the agent loop and code execution run in an isolated, temporary sandbox on Anthropic-managed infrastructure", and that each session's sandbox is "created when the session starts and destroyed when it ends". Claude Cowork architecture overview, Anthropic.↑↑2
- As verified on November 11, 2026, Anthropic says that to update an artifact from a different session, you give Claude its link: "Without either, a new session creates a new artifact instead of updating one." Anthropic's guide says this about artifacts made in the Code tab. This case assumes the same for a chat in a project, and has not tested it. Share session output as artifacts, Anthropic.↑
- As verified on November 10, 2026, Anthropic says a routine in Claude Tag "uses that channel's connections with the same permissions as a typed request." Case 3 describes the worker and its channel. Set up routines, Claude Tag docs, Anthropic.↑↑2
- As verified on November 12, 2026, Anthropic says that on Team and Enterprise plans "an Owner or Primary Owner needs to enable" connectors "for the organization" before members can use them, and that each person still signs in. Owners can also set each connector's actions to Always allow, Needs approval or Blocked, and members cannot override this. Connectors belong to each person's account, not to a project. Use connectors to extend Claude's capabilities, Anthropic.↑
- As verified on November 11, 2026, Anthropic says projects "are available to all users, including those with free Claude accounts", that free users can make at most five, and that each project can have its own instructions and files. What are projects?, Anthropic.↑↑2
- As verified on November 11, 2026, Anthropic says skills "are available for users on Free, Pro, Max, Ultra, Team, and Enterprise plans" and that this "requires code execution to be enabled". How to create custom skills, Anthropic.↑
- As verified on November 11, 2026, Docs, Slides and Design are on every Claude plan, and Sheets needs a paid plan. What are artifacts and how do I use them?, Anthropic.↑
- As verified on November 10, 2026, Anthropic says "Claude Tag is available on Team and Enterprise plans" and "isn't available on individual plans (Free, Pro, Max, or Ultra)". It was in public beta. Work with Claude Tag, Anthropic.↑
- As verified on November 11, 2026, Anthropic says scheduled tasks "are available on Pro, Max, Team, and Enterprise plans", that each run opens as a new session, and that Claude "can use an included connector during a run, including writes". Automate work with scheduled tasks, Anthropic.↑↑2
- As verified on November 12, 2026, Google says "You can see changes that have been made to a document in Google Docs, Sheets, Slides, or Vids." A person with edit access can open an earlier version, name it and restore it. Find what's changed in a file, Google Docs Editors Help.↑
- As verified on November 12, 2026, Anthropic says "Version history shows earlier versions of a sheet and can restore an earlier version", "which also removes edits made after it." Get started with Claude Sheets, Anthropic.↑
- As verified on November 12, 2026, Anthropic's Docs page refers to a doc's version history. We have not tested what it keeps or for how long. Get started with Claude Docs, Anthropic.↑
- As verified on November 12, 2026, Anthropic says "Decks export to PowerPoint and PDF, or go straight to Google Slides as editable files." The help pages we checked describe no version history for decks. What are artifacts and how do I use them?, Anthropic.↑
- As verified on November 12, 2026, Anthropic says "Sheets can't pull live data from connected apps, and docs, decks, and dashboards can't use a sheet as a data source." Get started with Claude Sheets, Anthropic.↑
- As verified on November 11, 2026, OpenAI says project sharing "is available on ChatGPT Free, Go, Plus, Pro, Business, Enterprise, and Edu", and that "Project instructions apply only within that project". Projects in ChatGPT, OpenAI.↑
- As verified on November 11, 2026, OpenAI says "Scheduled tasks can use supported apps, including Gmail, Slack, and GitHub, when those apps are available for your account or workspace." Scheduled tasks in ChatGPT, OpenAI.↑
- Owner
- Panaversity