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The AI Agent Factory

From helper to AI Worker

Approved by
Panaversity ·
6 min read

With a borrowed desk, a project manager, connectors and scheduled tasks, Claude and ChatGPT can now act as AI Workers: you hand them a job, and they do it again and again, even while you are away. This is why The New Way of Working calls these apps AI Worker platforms: a workplace for AI Workers, where you are the manager.

For personal and team work, that is ready today. You can set up a weekly report, a daily inbox summary or a research digest yourself. For bigger personal work, a project adds a team lead that runs many jobs at once and carries your brief and lessons across them.

For work that touches money, customers or important records, a business must add four things around the AI. Think of hiring a new employee:

What a business addsWhyLike a new employee's
Its own identityActions must show they came from the AI Worker, not from whoever set it up. Claude Tag already covers part of this for team channelsStaff ID badge
A lasting recordProgress and decisions must be saved in a lasting record, such as a database, not only in the chatCompany files
Enforced approvalsImportant actions must be checked by the systems that perform themManager's signature
MonitoringSomeone must see what the worker did, what it cost, and when it failedPerformance review

In practice, businesses keep the AI as the engine and build these pieces around it, often with their own connector, a login system and a database. The fourth section, The Architecture, explains these options.

Some of this is starting to come built in. Claude Tag, for example, gives a team worker its own badge, and self-hosted environments put the desk inside the company's own network. Setting up the desk explains both. The approvals and the lasting record are still yours to add.

From helper to business AI Worker: each step up adds something, and the last step is the part you build. Four boxes climb like stairs from left to right, joined by arrows. Step 1, Helper: one chat, where you ask, it answers and makes files. Step 2, Personal AI Worker: scheduled tasks and a project, so it works while you are away, with many jobs and one brief. Step 3, Team worker: Claude Tag in Slack, with its own identity through service accounts, and team settings. Step 4, in gold, Business AI Worker: you add the business layer, meaning its own identity, approvals, a lasting record and monitoring. A band says steps 1 to 3 come built into Claude, and you build step 4. A note says Claude Tag starts identity for team channels, and step 4 completes it. The callout at the bottom says: the worker does the job, and the approvals and the record live outside it.

What to remember

  1. The model thinks but forgets. Every call starts from nothing.
  2. The harness runs the job. It calls the model, does the tasks and keeps the notes.
  3. The borrowed desk is temporary. Save anything important somewhere that lasts.
  4. Scheduled tasks usually start fresh. Write a brief a stranger could follow, and save results outside.
  5. A locked office is not enough. Important actions need permissions, and a person's yes checked by the system that acts.

Next, Practice: what would you do? lets you try the team picture.

Check yourself

Question 1 / 4

0 answered

Which job is ready today for personal and team work?

Owner
Panaversity

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